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Aaron N. Tubbs

Dragon chaser.

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So, Netflix credited me 5% of my monthly bill in exchange for being offline all day and not processing any disks. I think this is a bit half-assed (it’s a 1:1 match with the outage they caused me, in terms of availability, but much greater than that if you look at the proportion of the time during which I need them to be online (when my discs are being processed) versus the time that they’re available over the entire month). So, take the pittance of 94 cents you’re going to refund me, and invest it in fixing your architecture, Netflix. Never mind that recommendations and ratings were offline for another full day after the initial outage.